Classic Double Room
- 1 King-size bed
Hotel · Florence · Tuscany
Hotel Berna
A straightforward, well-run base in central Florence, steps from the station and within reach of the Duomo.
- Soundproofed rooms for a quiet stay
- Free Wi-Fi in rooms
- In-room breakfast available
8.5
Great
1279 reviews
Booking.com 8.5 · 1279 reviews
About
Hotel Berna
Hotel Berna is a 2-star property in the heart of Florence, about 0.8 km from the cathedral-flanked Piazza del Duomo. The hotel's position makes it easy to reach key sights on foot, and the nearby Santa Maria Novella train station is a short walk away, which guests repeatedly mention as a plus.
The rooms are simple but functional, with soundproofing, air conditioning, and tea and coffee facilities. The staff at Hotel Berna receive frequent praise for their helpfulness, from offering local dining tips to assisting during travel disruptions. A continental breakfast is served each morning, and the bar lounge area provides a place to unwind.
- No smoking on site
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Outstanding staff — Guests repeatedly single out the service, especially Francesca, for going above and beyond with local advice and practical help.
- Prime location near the station — A short walk from Santa Maria Novella train station and close to Mercato Centrale, making arrivals and sightseeing simple.
- Quiet, comfortable rooms — Soundproofing and air conditioning contribute to a restful stay, valued by guests after busy days out.
- Good breakfast and extra touches — The continental breakfast with muffins, yogurt, and eggs, plus gestures like fruit in the room, leave a positive impression.
–
Worth weighing
4 to weigh- Very small lift — Guests with heavy luggage may find the lift cramped, especially if assigned to upper floors.
- Limited on-site facilities — As a 2-star property, there's no gym or pool, and the bar lounge is the main shared space.
- No pets allowed — Travellers with pets won't be able to bring them along.
- Check-in window ends at 22:00 — Late arrivals must plan to check in before 10 pm, which may be a constraint for evening flights.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Room
- 1 King-size bed,2 Single beds,2 Single beds or 1 Queen-size bed
- Shower
- Heating
- Air conditioning
Deluxe Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Fax/Photocopying
Food & Drink
- Bar/Lounge area
- In-room breakfast
- Tea and coffee facilities
- Electric kettle
Room Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Safe deposit box
Access & Parking
- Parking
- Lift
- Luggage storage
- Express check-in/out
- VIP check-in/out
- ATM/Cash machine
Activities
- Hiking
- Cycling
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,279 reviews
Booking.com · 8.5 · 1279 reviews
8.5Verified guest“The continental breakfast was lovely, with muffins, yogurt, and hard-boiled eggs. The family room came with air conditioning, free Wi-Fi, a balcony, and a safe.”
8.5Verified guest“The room was quiet and within walking distance of the train and bus station. The staff were especially helpful when we needed to handle flight cancellations due to the volcano.”
8.5Verified guest“Great spot with free Wi-Fi, air conditioning, and a bar lounge. The staff pointed me to excellent local food on my first visit. I'd recommend their in-room breakfast, and I'm already planning a return for a city break.”
8.5Verified guest“The location is superb, directly across from the railway station and just a three-minute walk. Francesca was an excellent host, nothing was too much trouble. The ambience and facilities were very good, with a family-like environment. The third-floor room might be a challenge for those with heavy suitcases because the lift is extremely small, but we'd happily return when visiting Florence.”
8.5Verified guest“After a rough train trip from Rome, Francesca's welcome lifted our spirits immediately. She gave us a map, explained what to see and skip, and most importantly, where to eat. Molto bene, grazie!”
8.5Verified guest“We had a great holiday stay. The rooms were nicely decorated, and the continental buffet breakfast with tea or coffee was excellent. The staff were very courteous, and the location was perfect, right next to a Chinese restaurant in a secure area.”
04 — Location
Getting around Florence
The property sits in Florence.
Getting around: Hotel Berna is a short walk from Santa Maria Novella station, making it easy to arrive by train and explore Florence on foot. The Duomo is about a 10-minute walk away.
Food and drink: The hotel is near Mercato Centrale, a covered market with many food stalls and shops. Guests also appreciate staff recommendations for local restaurants.
Sightseeing: The cathedral-flanked Piazza del Duomo is the most famous landmark nearby, and many other Renaissance sites are within easy walking distance.
Largo Fratelli Alinari 11, Florence, Tuscany, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-22:00
- Check-out
- By 04:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 9 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 22:00, and check-out is from 04:00 to 10:00.
Is breakfast available at Hotel Berna?
Yes, the hotel offers a continental breakfast with items like muffins, yogurt, and hard-boiled eggs. In-room breakfast is also available.
Does Hotel Berna have parking?
Yes, parking is available, but it's best to confirm details directly with the hotel as the property is in central Florence.
Are pets allowed at the hotel?
No, pets are not allowed at Hotel Berna.
Is there air conditioning in the rooms?
Yes, air conditioning is available in the Classic Double Room, Family Room, and Deluxe Triple Room, according to the room listings.
The bottom line
Hotel Berna is a smart pick for travellers who value a friendly welcome and an unbeatable location for exploring Florence by train. The modest 2-star comfort is offset by attentive service and a breakfast that guests remember. Just mind the tiny lift if you're hauling heavy bags.
8.5Best for: train travellers, first-time visitors, and anyone who prioritises genuine hospitality over frills.
Ready to book Hotel Berna?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.